退款和退貨政策

Overview

Refund policy

For all items purchased through this website, you have the legal right to refund.

Right of return

We do not accepted returned goods or refund with personal reasons.

We do not accept returns of opened or used products.

The return is very simple, it only takes 3 steps to complete.

1. Contact us

Through your account within 7 days after receiving your order, you can arrange the order return online. You need to ask us for a return number.

2. Return by e-mail

After receiving the return number, you have 7 days to send your item back to us. You must return the item within 28 days of the original delivery date.
Please make sure that your items are packaged securely and contain all required information. Please keep the receipt as proof of shipment. We are happy to answer any questions you have about shipping goods to us.

If you return the item because you received the wrong item or the item has quality problems, we will refund all shipping costs.

3. We will work on it

Once we have processed your return, you will receive our confirmation email. All successful refunds will be transferred to the credit card or bank account you used to make the payment. It may take 3-5 business days for the refund to appear in your account.

所有通過本網站購買的物品,您具有法定退款權。

退貨權

我們不接受因個人理由而要求退款或者退貨。

我們不接受打開或使用過的產品的退貨。

退貨很簡單,只需3個步驟即可完成。

1.與我們聯繫

在收到您的訂單後的7天內通過您的帳戶,您可以在線安排訂單退貨。你需要向我們索取一個退貨編號。

2.郵寄退貨

收到退貨編號後,您有7天的時間將您的物品寄回給我們。您必須在原始交貨日期的28天內退回物品。
請確保您的物品包裝牢固,並且包含所有要求的信息。請保留收據作為發貨證明。我們很高興回答您有關將商品運送給我們的任何問題。

如果您因收到錯誤的物品或該物品有品質問題而退貨,我們將退還所有運費。

3.我們會為您處理

一旦我們處理了您的退貨,您將收到我們的確認電子郵件。所有成功的退款將入帳到您用來付款的信用卡或銀行帳戶。退款可能需要3-5個工作日才能出現在您的帳戶中。